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Model answer

General Training Task 1 model answer 5: An overdue dvd rental

A high band model answer to a real General Training Task 1 question, with the task it answers. 20 minutes, at least 150 words.

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This is a model answer to a real General Training Task 1 question. Read the task first, write your own answer, and only then read the model. Reading it first tells you very little about your own writing.

A model answer shows you the target. It does not show you the gap between your answer and that target, which is why the band sample answers with corrections are worth reading alongside it.

The task

The General Training Task 1 question

Write your own answer before reading the model.

You should spend about 20 minutes on this task.

You have received a letter from your local video shop claiming that a DVD you rented is now overdue. However, you have already returned the DVD.

Write to the video shop. In your letter

  • Tell them which film the letter is about
  • Explain when you returned it
  • Tell them what you would like them to do about the situation

You do NOT need to write any addresses.

Begin your letter as follows:

Dear…

Write at least 150 words.

The answer

The General Training Task 1 model answer

Written at the length the test actually asks for.

Dear Manager,

About one week ago, I rented a film entitled 'Master of the Seas', a recent release from your store. As it was only a one night rental, I returned the disc the following day. As your store was closed at the time of the morning that I took the film back, I posted it through the 'video return' slot you have on the front door.

This morning, however, I have received a letter from your office claiming that the title has not been returned, and that I now have fines to pay.

Nonetheless, I have been a member of your store for over 6 years, and I am sure your records will verify that I have always returned items on time. Could I ask that you check your inventory once again, and perhaps also check the postal slot where I returned the film, in case it has landed in an obscure position?

With thanks,

Len Binsley

157 words

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