Model answer
A high band model answer to a real General Training Task 1 question, with the task it answers. 20 minutes, at least 150 words.
This is a model answer to a real General Training Task 1 question. Read the task first, write your own answer, and only then read the model. Reading it first tells you very little about your own writing.
A model answer shows you the target. It does not show you the gap between your answer and that target, which is why the band sample answers with corrections are worth reading alongside it.
The task
Write your own answer before reading the model.
You should spend about 20 minutes on this task.
You have just returned from holiday and were not satisfied with your trip. Write to the travel agency. In your letter
You do NOT need to write any addresses.
Begin your letter as follows:
Dear…
Write at least 150 words.
The answer
Written at the length the test actually asks for.
Dear Manager,
I am writing to express our dissatisfaction with a holiday we have recently had that was organised by your company. We booked the 7 day 'Explorer' package and departed on the 22nd of last month.
Our main grievance is that we were informed by the staff member with whom we made the booking that all excursions were included in the cost, yet on our arrival we were informed that additional fees were required to join any of these trips. In addition, we had expected a far higher standard of accommodation, and were disappointed to find it was only a two star establishment despite your brochure stating that it would be at least three stars.
Given that we have had to make considerable additional expenses whilst on our holiday, we are requesting a complete refund of the fees we have been charged by your company.
Hoping for a swift response to our concerns.
Yours faithfully,
Lilian Garret
158 words
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