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Exam

IELTS Enquiry on Results

You can ask for your test to be remarked. How it works, what it costs you, and when it is worth doing.

Get your writing marked By a former IELTS examiner and examiner trainer

An Enquiry on Results, usually shortened to EOR, is a remark. A senior examiner marks the paper again, independently of the original marking. You can request it for one skill or for all four.

It is not an appeal and there is no arguing your case. Nobody reads an explanation of why you deserved more. The script is simply marked again by someone else.

The rules

How an Enquiry on Results works

Five things to know before you pay.

Six weeks to apply

The request has to be made within six weeks of your test date. After that the option closes.

You pay first, and get it back if the band changes

There is a fee up front. If any band score changes as a result of the remark, the fee is refunded in full. If nothing changes, you keep the result and lose the fee.

Scores can go down

A remark is a fresh mark, not a search for extra marks. It can go up, stay the same, or go down, and the new score stands.

It takes weeks, not days

Remarking is done by senior examiners and is not fast. If you have a deadline in a fortnight, this is usually the wrong tool.

Choose the skills carefully

You can enquire on one skill or all four. Enquiring on all four when only writing is in doubt exposes three solid scores to a fresh judgement for no reason.

Method

Enquiry on Results or a retake

Which one fits your situation.

Half a band short in writing or speaking

This is where an EOR is most often worth it. Writing and speaking involve examiner judgement, so a second opinion can genuinely differ.

Short in listening or reading

Rarely worth it. Those papers are marked against an answer key, so there is very little room for a different view.

Your score is far from your target

A remark will not move you a full band. Prepare and sit again.

You have a hard deadline

One Skill Retake gives you a new result in days rather than weeks, if your skill and timing qualify.

Your practice scores were consistently higher

A result well below a stable pattern of practice scores is the strongest case for a remark, particularly in writing.

You cannot decide

Look at how the score was reached rather than the number. If you finished the essay in a rush and left it underlength, a remark will confirm what you already know.

Questions about iELTS Enquiry on Results

Can my score go down after an enquiry?

Yes. The remark replaces the original result, whether it is higher, lower or the same.

How long does an Enquiry on Results take?

Weeks rather than days. If you are close to a deadline, plan on the assumption that it will not arrive in time.

Do I get the fee back?

Yes, in full, if any band score changes. If no score changes, the fee is not refunded.

Can I explain why I think the mark is wrong?

No. There is no submission to write. A senior examiner simply marks the script again.

Should I choose an enquiry or a One Skill Retake?

A remark suits a writing or speaking score that looks out of line with your usual standard. A retake suits a skill you can genuinely improve, and it is faster.

Full membership

Knowing the rules is not the same as knowing your band

Everything on this site is free, and it will take you a long way. What it cannot do is tell you whether your writing and speaking are where they need to be.

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